Privacy Policy

Privacy Policy

Last updated: [Date]

This Privacy Policy explains how [Your Company Name] (“we”, “our”, or “us”) collects, uses, stores, and protects information when you use the [Extension Name] browser extension and related services (collectively, the “Service”).

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Scope of This Policy

This Privacy Policy applies to:

  • The [Extension Name] browser extension
  • Any associated web application, dashboard, or backend services
  • Any screen recordings, bug reports, or shared content created using the Service

It does not apply to third-party websites or services you may link to or integrate with.

2. Information We Collect

We collect information only to provide and improve the Service.

2.1 Information You Provide Directly

  • Account information: name, email address, authentication details
  • User-generated content:
    • Screen recordings (video, audio, screen captures)
    • Screenshots
    • Annotations, comments, titles, and descriptions
  • Support communications: messages you send to our support team

2.2 Information Collected Automatically

When you use the extension, we may collect:

  • Technical metadata
    • Browser type and version
    • Operating system
    • Extension version
  • Usage data
    • Feature usage (e.g., recording started/stopped)
    • Performance events and error logs
  • Recording context metadata (optional and configurable)
    • Page URL (excluding sensitive query parameters)
    • Viewport size and screen resolution
    • Timestamps and session identifiers

2.3 Information We Explicitly Do NOT Collect

We do not collect:

  • Keystrokes or keylogging data
  • Passwords, credit card numbers, or form inputs
  • Personal data from websites unless visible on your screen and intentionally recorded by you
  • Data from incognito/private browsing sessions

3. Permissions Used by the Extension

The extension may request the following permissions:

  • Screen and tab access – required to record your screen
  • Microphone access – required only if you enable audio recording
  • Camera access – required only if you enable webcam recording
  • Active tab / page URL – to attach context to recordings

All permissions are used only to deliver core functionality and are activated only when you initiate a recording.

4. How We Use Your Information

We use collected information to:

  • Provide screen recording and sharing functionality
  • Store and stream recordings securely
  • Generate bug reports or demo links
  • Improve performance, reliability, and usability
  • Detect abuse, fraud, or security incidents
  • Respond to customer support requests

We do not sell your personal data.

5. Data Storage and Security

5.1 Storage

  • Recordings and metadata are stored securely using industry-standard cloud infrastructure
  • Temporary recording chunks may be stored locally (e.g., IndexedDB) during recording
  • Draft recordings may remain local until you explicitly upload or share them

5.2 Security Measures

We implement appropriate technical and organizational safeguards, including:

  • Encryption in transit (HTTPS / TLS)
  • Encryption at rest (where supported)
  • Access controls and least-privilege policies
  • Regular monitoring and security reviews

Despite these measures, no system can be 100% secure.

6. Sharing of Information

We may share data only in the following circumstances:

6.1 With Your Consent

  • When you share a recording link or invite collaborators

6.2 With Service Providers

  • Cloud hosting, video processing, analytics, and error monitoring providers
  • These providers are contractually bound to protect your data

6.3 Legal Requirements

  • If required by law, court order, or government request

7. Data Retention

  • Recordings are retained until you delete them or your account is terminated
  • Logs and diagnostic data are retained for a limited period for operational purposes
  • You may request deletion of your data at any time

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and recordings
  • Restrict or object to processing
  • Export your data

Requests can be made by contacting us at [Contact Email].

9. Cookies and Tracking (Web App Only)

Our web application may use:

  • Essential cookies for authentication
  • Analytics cookies to understand product usage

The browser extension itself does not use third-party tracking cookies.

10. Children’s Privacy

The Service is not intended for children under 13 (or applicable age of digital consent). We do not knowingly collect personal data from children.

11. Enterprise and Team Accounts

For team or enterprise customers:

  • Admins may manage user access and recordings
  • Recordings may be visible to workspace members based on settings
  • We act as a data processor, and the customer is the data controller.

12. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. Continued use of the Service indicates acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

[Your Company Name]
Email: [privacy@yourdomain.com]
Website: [https://yourdomain.com]